Designing UX for Urban Air Mobility (UAM)
- Identify potential UX issues of UAM
- Elicit design considerations for UAM adoption in terms of User Experience
- Trust positively influences the attitude and intention to use UAM
- Perceived usefulness and ease of use of UAM can be explained by transport service quality factors
- Priority shifts from vehicle-related UX factors (trust, safety) to service-related aspects as the technology matures
Publications in the International Journal of Human-Computer Interaction (2023), CHI 2022, AutoUI 2021 & 2022
- Kim, Y. W., Lim, C., & Ji, Y. G. (2023). Exploring the user acceptance of urban air mobility: extending the technology acceptance model with trust and service quality factors. International Journal of Human–Computer Interaction, 39(14), 2893-2904.
- Lim, C., Kim, Y. W., Ji, Y. G., Yoon, S., & Lee, S. C. (2022, April). Is This Flight Headed Downtown?: User Experience Considerations for Urban Air Mobility. In CHI Conference on Human Factors in Computing Systems Extended Abstracts (pp. 1-7).
- Kim, Y. W., Lim, C., Ji, Y. G., Yoon, S. H., Colley, M., & Meinhardt, L. M. (2022, September). The 2nd Workshop on User Experience in Urban Air Mobility: From Ground to Aerial Transportation. In Adjunct Proceedings of the 14th International Conference on Automotive User Interfaces and Interactive Vehicular Applications (pp. 168-171).
- Kim, Y. W., Lim, C., Lee, S. C., Yoon, S. H., & Ji, Y. G. (2021, September). The 1st Workshop on User Experience in Urban Air Mobility: Design Considerations and Issues. In 13th International Conference on Automotive User Interfaces and Interactive Vehicular Applications (pp. 175-177).